Lumestrum is the managed IT partner for growing businesses that expect more. Experienced engineers and intelligent automation work together around the clock, so issues are solved faster, threats are stopped sooner, and your team stays focused on the work that matters.
We manage the platforms your business already runs on
Traditional providers wait for something to break, then put you in a queue. We designed Lumestrum around speed, prevention and clarity from day one.
Everything a growing business needs from its technology partner, from the help desk to the boardroom. One team, one plan, one place to call.
Fast, friendly support for every user and device, with AI triage and engineers accountable for every fix.
Learn moreEndpoint detection, email protection, identity security and training, monitored around the clock.
Learn moreMigrations, licensing, Intune device management and secure collaboration, configured the right way.
Learn moreAutomated, encrypted backups for devices, servers and Microsoft 365, with restores we actually test.
Learn moreFirewalls, Wi-Fi, switching and servers designed, monitored and kept current.
Learn moreA technology roadmap, budget and quarterly reviews written for owners, not technicians.
Learn moreControls, documentation and evidence for HIPAA, PCI DSS, cyber insurance and client security reviews.
Learn moreSafe, practical AI for your team: Copilot readiness, data governance, usage policies and workflow automation.
Learn moreOur operating model pairs continuous telemetry and intelligent automation with experienced people. The result is IT that gets better every week instead of just staying afloat.
Every device, account, backup and network link reports in around the clock. Thousands of signals become one clear picture.
AI correlates alerts, reads tickets, pulls device history and drafts a diagnosis before an engineer even opens the request.
Proven runbooks fix routine issues automatically. Everything else goes to an engineer who already has the full context.
Each fix becomes documentation and automation, so the same problem rarely happens twice.
AI makes us faster. It never makes us careless. These commitments shape every system we build and every action we take on your behalf.
No single tool stops every threat. We build overlapping defenses across your network, email, identities, devices and data, then monitor them 24/7 so threats are contained quickly instead of discovered weeks later.
Switching IT providers should feel like an upgrade, not a disruption. Our onboarding is structured, transparent and complete in about a month.
Every plan includes our AI-first operations, 24/7 monitoring and a team that treats your business like our own.
For businesses that need a reliable foundation and round-the-clock protection.
For growing teams that want IT fully handled, inside and out.
For organizations ready to lead with AI and meet growing compliance demands.
Headquartered in Dallas, Texas, we support small and mid-sized organizations that want enterprise-grade IT and security without building an internal department, and internal IT teams that want a capable partner behind them.
It means automation and AI are built into how we deliver every service, not added on later. Tickets are triaged instantly, routine fixes run automatically, and our engineers spend their time on the problems that need human judgment. You get faster answers and fewer repeat issues.
Always. Call or email and you will reach our team. AI helps our engineers move faster, but people are accountable for your environment and your experience.
Yes, when it is done properly. We use business-grade AI services with contractual data protections, apply least-privilege access, log every automated action, and keep sensitive decisions with our engineers.
Yes. Our co-managed option gives your in-house team our tools, automation, security monitoring and escalation support, while they keep ownership of the work they do best.
Our plans are a predictable monthly price per user, based on the coverage you need. After a free assessment you receive a clear proposal with no hidden fees.
Critical issues receive a response within 15 minutes, around the clock. High-priority issues within 1 hour, and everyday requests within 4 business hours. Our full service levels are published on our support page.
Most onboardings are complete in about 30 days. We coordinate the handoff with your current provider so there is no gap in coverage.
Yes. We manage Windows and Mac computers, mobile devices and cloud apps for teams in the office, at home or on the road.
Start with a free, no-pressure IT assessment. We review your security, backups and support experience, then hand you a clear report and a plan, whether or not you choose to work with us.
